Orders can be cancelled up to 1 hour before scheduled pickup time without charge. This gives you flexibility while allowing us to optimize our routes.
Cancel through the mobile app, website, or by calling our customer service line. You'll receive immediate confirmation of your cancellation.
Monthly subscriptions can be cancelled anytime with 30 days notice. No cancellation fees apply, and you'll continue to receive service through your current billing period.
Unused subscription credits are refunded on a pro-rated basis. Processing takes 5-7 business days.